SLA

RTPL provides AMC (Annual Maintenance Contract) service that can save your business, time and money…Whether you have an existing IT support contract in place or not you could be benefiting now by using our business computer maintenance skills. We can check all your PC’s for viruses, Spyware and ad-ware and remove any potential problems.

Rainbow has been providing services to SCT Networks Ltd., Alpine Card Services Pvt. Ltd., Growmore Merchant banker, Department of Civil Personnel Records (DoCPR) etc. as its AMC Customers. Rainbow SLA (Service Level Agreement offers comprehensive computer maintenance and IT support contract which covers the following areas:

 

We can conduct a FREE no obligation full audit of your existing computer system which includes network security and reviewing all hardware and software. We can assess your computer maintenance needs and provide an evaluation of the existing computer system and offer IT advice on how to improve the efficiency, security and performance with a full list of recommended hardware and software.